Number of Ratings49

Christmas-Friendly90%

Christmas-Negligent2%

Christmas-Offensive8%

Comment Date: Dec 22 2009 12:12 PM
Rating: Christmas-Friendly
Comment: I have to give kudos to Land's End. I sent my catalogue cover back with a note of thanks for celebrating Christmas. Yesterday, I got a personal letter of thanks for my correspondence and a wish for a Merry Christmas! It was great! Will definitely shop there again!

Comment Date: Dec 19 2009 11:38 AM
Rating: Christmas-Friendly
Comment: I had to call customer service with a question regarding a lost invoice...at the end of our discussion the rep wished me 'Merry Christmas'!! So wonderful, I am so pleased as I love shopping Land's End!

Comment Date: Dec 19 2009 7:07 AM
Rating: Christmas-Friendly
Comment: I had several interactions because of multiple orders, and each time the person I dealt with was warm and friendly, and we wished each other a Merry Christmas.

Comment Date: Dec 15 2009 6:32 PM
Rating: Christmas-Friendly
Comment: Christmas mentioned on one catalog, but not on another.

Comment Date: Dec 15 2009 8:25 AM
Rating: Christmas-Friendly
Comment: Their catalog uses the word Christmas freely. I wrote to thank them and actually got a replay from Customer Service thanking me for my input.

Comment Date: Dec 12 2009 9:55 PM
Rating: Christmas-Friendly
Comment: The front cover of their catalog had highlighted and in caps MERRY CHRISTMAS TO ALL.

Comment Date: Dec 9 2009 11:14 AM
Rating: Christmas-Friendly
Comment: Great catalog! Thanks for highlighting Christmas!

Comment Date: Dec 8 2009 11:03 PM
Rating: Christmas-Friendly
Comment: Just got off the phone with Land's End to return a pair of gloves I received as a gift in 2006!! They gave EXCELLENT service ... The best part of today's phone call--the customer service rep wished me a MERRY CHRISTMAS first!!! I happily returned the greeting! You are getting my usual business PLUS the business I would usually be giving other stores like Gap and Old Navy who are losing my business because of their lack of respect for Christmas!

Comment Date: Dec 7 2009 8:47 PM
Rating: Christmas-Friendly
Comment: I was so happy to receive my latest Land's End catalog with "Merry Christmas" in stand out print on the front. They will be getting my business this year.

Comment Date: Dec 7 2009 7:01 AM
Rating: Christmas-Friendly
Comment: Very friendly.

Comment Date: Dec 6 2009 6:22 PM
Rating: Christmas-Friendly
Comment: "MERRY CHRISTMAS to all" appeared on the cover of the catalog - yea!

Comment Date: Dec 7 2009 2:46 PM
Rating: Christmas-Friendly
Comment: [UPDATE re: WEB...from a Land's End shopper:] "I've seen several negative comments on Land's End, stating their website makes no mention of Christmas...so I went to check it out. There, on the front page of the site [today] is a huge banner advertising a sale on "everything you want for Christmas". They've never been a company to shy away from Christmas-oriented advertising, although it's always the Santa Claus variety.

Comment Date: Dec 7 2009 11:22 AM
Rating: Christmas-Friendly
Comment: Besides the excellent sales at their inlet store on the weekend after Thanksgiving, the sales people were efficient and friendly. Bonus--when I was leaving, the sales associate said "Merry Christmas" Also, on front of one of their catalogs is a list of Christmas words shaped like a Christmas tree. In bold golden letters are the words MERRY CHRISTMAS TO ALL.

Comment Date: Dec 5 2009 7:15 AM
Rating: Christmas-Friendly
Comment: In a tree-shaped list of words associated with Christmas, MERRY CHRISTMAS TO ALL stands out in bold, all-caps, yellow printing. All the other words are in white lower-case.

Comment Date: Dec 7 2009 11:07 AM
Rating: Christmas-Friendly
Comment: When you open up their home page the main large ad encourages your Christmas shopping. The only down side is that when you are navigating the site, everything then caters to your "Holiday" needs.

Comment Date: Dec 4 2009 7:16 PM
Rating: Christmas-Friendly
Comment: "Merry Christmas to all" displayed prominently on the cover of the catalog.

Comment Date: Dec 4 2009 4:12 PM
Rating: Christmas-Friendly
Comment: I got their catalog today and it had Merry Christmas to All in big, yellow letters on the cover! Very nice to see!

Comment Date: Dec 4 2009 10:11 AM
Rating: Christmas-Friendly
Comment: I just called the Land's End customer service to tell them how pleased I was that they are not forsaking CHRISTmas in their advertising. The number is 1-800-800-5800 - so YOU can call too!! :^) The more feedback they get, the more likely they are to continue this trend! A Christmas friendly company in my Christmas friendly state of Wisconsin. HURRAH!!

Comment Date: Dec 4 2009 9:09 AM
Rating: Christmas-Friendly
Comment: "Merry Christmas to All" on front cover of catalog.

Comment Date: Dec 4 2009 7:24 AM
Rating: Christmas-Friendly
Comment: All over and through their catalog it says "Merry Christmas"

Comment Date: Dec 3 2009 3:32 PM
Rating: Christmas-Friendly
Comment: The website is Christmas friendly

Comment Date: Dec 2 2009 4:44 PM
Rating: Christmas-Friendly
Comment: Merry Christmas was on the front cover very plain. I did a chunk of shopping with them.

Comment Date: Dec 2 2009 4:22 PM
Rating: Christmas-Friendly
Comment: Their catalog wished a "Merry Christmas to All" in bold letters. I have seen their Christmas friendliness many years in a row now as well

Comment Date: Dec 2 2009 4:20 PM
Rating: Christmas-Friendly
Comment: The catalog is clearly for Christmas. I emailed the company to thank them and received a personal and courteous reply.

Comment Date: Dec 2 2009 1:07 PM
Rating: Christmas-Offensive
Comment: I heard about this site today and I am glad I did. I, too, have patronized Lands End for years. Their affiliated sites are willing to stand for Christmas, even if it is not as loud and clear as I would have liked. LE has greatly disappointed.

Comment Date: Dec 2 2009 8:47 AM
Rating: Christmas-Offensive
Comment: Lands End's catalogs may reference Christmas but you will be hard pressed to find any reference to it on the website. You will find: Holiday Gifts, Holiday Traditions, Holiday Sale, Holiday Gift Shop, Holiday Home, Holiday Wreath, and a reference about Celebrating the Season. The only reference I found to Christmas was in some of the descriptions of the products themselves. But even some products have been scrubbed of the term Christmas. Good Bye Lands End from a previously loyal customer.

Comment Date: Dec 1 2009 12:17 PM
Rating: Christmas-Offensive
Comment: I have spent thousands and thousands of dollars at Lands End over the years. Have I been blind to what is now staring me in the eye this year on their web-site with NO MENTION of Christmas? Or -have they changed? Either way - the spending stops until they recognize Christmas on their web-site in a loud and proud manner.

Comment Date: Dec 1 2009 10:32 AM
Rating: Christmas-Friendly
Comment: Merry Christmas to All stands out on the cover of their catalog......how wonderful!! Thank you LANDS END!

Comment Date: Nov 30 2009 9:27 PM
Rating: Christmas-Friendly

Comment Date: Nov 30 2009 3:20 PM
Rating: Christmas-Friendly

Comment Date: Nov 29 2009 5:35 PM
Rating: Christmas-Friendly

Comment Date: Dec 8 2009 9:37 PM
Rating: Christmas-Friendly
Comment: Christmas-friendly

Comment Date: Nov 28 2009 5:17 PM
Rating: Christmas-Friendly
Comment: Wishes customers a "Merry Christmas to All" on the front cover of the magazine.

Comment Date: Nov 28 2009 5:11 PM
Rating: Christmas-Negligent
Comment: "Holiday Gift Shop", "Holiday Home", "Holiday Service", and "Stocking Stuffers", but no Christmas. Maybe the in-store or print ads are better?

Comment Date: Nov 28 2009 8:43 AM
Rating: Christmas-Friendly
Comment: Thanks!

Comment Date: Nov 28 2009 8:07 AM
Rating: Christmas-Friendly
Comment: Terrific catalog cover! It says Merry Christmas AND has positive, traditional value thoughts printed in the shape of a Christmas tree.

Comment Date: Nov 27 2009 6:55 PM
Rating: Christmas-Friendly

Comment Date: Nov 27 2009 6:22 PM
Rating: Christmas-Friendly
Comment: Yet again another reason why I continue to shop at Lands'End.

Comment Date: Nov 27 2009 6:19 PM
Rating: Christmas-Friendly
Comment: I just reviewed the ratings. Found it interesting that Sears and Lands End have the hightest rating of any of the retailers listed and Lands End is part of Sears. It's good to see that Sears is still the family friendly company that it has been for over 120 years.

Comment Date: Nov 25 2009 10:30 PM
Rating: Christmas-Friendly
Comment: The catologue that just arrived in the mail says MErry Christmas! How refreshing among all the Happy Holidays! Also, while looking online, their Christmas decorations (stockings, ornaments,etc) are labeled as such: Christmas Stocking, Christmas ornament, Christmas tree, etc. I e-mailed customer service and told them that I was glad they kept Chritmas in their product ads and received a friendly e-mail back within hours. Yay LandsEnd!

Comment Date: Nov 25 2009 7:30 AM
Rating: Christmas-Friendly

Comment Date: Nov 25 2009 4:33 AM
Rating: Christmas-Friendly
Comment: Just received the new Land's End Christmas catalog and the first thing that caught my eye on the cover is "Merry Christmas To All". Very nice. I plan to look through it and see if I need anything in it as opposed to just throwing straight in the trash.

Comment Date: Nov 24 2009 9:08 PM
Rating: Christmas-Friendly
Comment: Just got a Land's End Catalog that had "Merry Christmas To All" in bold print right on the front cover. Kudos to Land's End.

Comment Date: Nov 24 2009 8:27 PM
Rating: Christmas-Friendly
Comment: The woman who took my phone order was very friendly, helpful, and cheerful. I appreciated the service.

Comment Date: Nov 24 2009 8:07 PM
Rating: Christmas-Friendly
Comment: The Christmas Catalog has lots of descriptive words in the shape of a tree and in all cap bright yellow letters it says, "Merry Christmas to All."

Comment Date: Nov 24 2009 6:31 PM
Rating: Christmas-Friendly
Comment: I was pleased to notice Land's End's most recent catalog displaying "Merry Christmas" on the front cover. Keep up the good work, Land's End!

Comment Date: Nov 24 2009 3:23 PM
Rating: Christmas-Offensive
Comment: Received my catalog in the mail. It shows a holiday scene, and it says "Make it Merry", but it doesn't mention Christmas at all. C'mon Lands' End -- you are in the Heartland of America!

Comment Date: Nov 24 2009 2:03 PM
Rating: Christmas-Friendly
Comment: MERRY CHRISTMAS wasn't the biggest tag line on the cover of the PRINT (the e catalogs don't use the words Merry Christmas) Land's End catalog I got. If you read ALL the words that make up a Christmas Tree shape,the words "merry christmas" do appear toward the bottom of the tree, in a contrasting color to the other words. I did not find any mention of Christmas in my search of their online advertising. They don't appear antagonistic and I have sent their customer service a question asking if more Merry Christmas words were planned in advertising to folks who will be buying Christmas presents. I will rate it Christmas friendly for now and re-post depending on what I hear back.

Comment Date: Nov 24 2009 7:17 AM
Rating: Christmas-Friendly
Comment: Just received a catalog from Lands' End and it has "Merry Christmas to all" on the front cover as part of a Christmas tree of words. It also says on the cover the last day to order to ensure delivery "by Christmas." Good job, Lands' End!